With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...

Build AI into your enterprise content and knowledge management platform with 5 APIs that help you base your AI on enterprise data and speed up development. Microsoft has been adding AI features to its ...

Today at Microsoft Build 2025, we announced Microsoft 365 Copilot Tuning—a new, low-code capability in Microsoft Copilot Studio for every organization to tune AI models using their own company data, ...

Pricing: Starts at $65 per user per month. Key features: AI-backed Copilot-generated content. Contextual insights like predictive forecasting and scoring. Track contact activity like opening emails or ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

Microsoft 365 is the brand’s suite of cloud-based productivity apps that can be used for word processing, group collaboration, data analysis, presentation development, storage, and email. Many may be ...

Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that delivers ...

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APIs are application programming interfaces. They are pieces of software that act as a bridge between one application and another application, piece of hardware or database of information, for example ...